Shipping policy
Shipping Policy – Auracin
At Auracin, each pendant is carefully handcrafted with preserved flowers and resin. We take great care in preparing and packaging every order to ensure it reaches you safely.
Shipping Locations
Currently, Auracin ships within India only.
Order Processing Time
All orders are processed within 2 working days after the order is confirmed. Since our products are handcrafted, slight variations in processing time may occur during periods of high demand.
Delivery Time
Once shipped, orders are typically delivered within 4–6 working days, depending on your location.
Shipping Charges
A flat shipping fee of ₹90 is applied to all orders.
Courier Services
As a growing small business, we currently use local courier partners to deliver orders across India.
Order Confirmation
Once your order is successfully placed, you will receive a confirmation and thank-you message from Auracin.
Shipping Delays
While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- High order volumes
- Courier service delays
- Public holidays or festivals
Auracin is not responsible for delays caused by courier partners, but we will always try our best to assist you.
Incorrect Address or Delivery Issues
Please ensure that your shipping address and contact details are entered correctly while placing the order.
If you have not received your package within the expected timeframe, please contact us:
WhatsApp: +91 9322433415
Email: connectwithauracin@gmail.com
Our team will assist you in resolving the issue.
Damaged Packages
If your order arrives damaged, please contact us within 24 hours of receiving the package.
Customers must provide:
- Clear photos of the product, and
- An unboxing video showing the condition of the package and product.
This helps us review the issue and provide the appropriate resolution.
Thank you for supporting Auracin and choosing handmade jewelry crafted with love.